FAQs
1. How do I place my order?
To place an order, go to the product page, click the “Add to Cart” button, and follow the simple checkout steps to complete your purchase.
2. How long will it take to ship my order?
Orders are typically shipped within 2–3 business days.
Estimated delivery time is 12–18 business days after shipment.
Note: Delivery may be delayed during holidays, peak seasons, or global events.
3. When will I receive my tracking number, and how does it work?
Tracking numbers are usually provided within 7–10 business days after your order is shipped.
If your tracking number doesn’t update after this period, please contact us at support@mwacozyliving.com for assistance.
4. What payment methods do you accept?
We accept the following secure payment methods:
✅ Visa
✅ MasterCard
✅ American Express
✅ Discover
✅ Diners Club
✅ JCB
✅ PayPal
✅ Apple Pay
✅ Google Pay
✅ Shop Pay
5. How secure is my personal information?
Your payment and personal details are protected using SSL (Secure Socket Layer) encryption, ensuring a secure checkout experience.
We do not store any credit card information after your transaction is completed.
6. For any information, please contact us.
Store Name: MWA Cozy Living
Address: 6407 Cosmos Court, Glenn Dale, Maryland, 20769, United States
Email: support@mwacozyliving.com
Phone Number: +1 (240) 460-5257
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
